Implementing Contract Management
+353 (0)1 402 0114
Top
Image Alt

Implementing Contract Management

  /  One Day Course  /  Implementing Contract Management

Implementing Contract Management

€90
Categories:

About this course

Dates
  • March 14th, Thursday

This programme aims to equip participants with the tools to manage contracts. It will highlight the key risk areas to be managed in ensuring contracts run effectively. It will provide a comprehensive understanding of the Service Level Agreement (SLA) concept; A Case Study will be used to embed the learnings.

Target Audience

This course is ideal for those experienced in procurement tasked with management and delivery of supplies and services contracts and with ensuring suppliers / service providers deliver on their commitments.

Learning Outcomes

On completion of this course participants will be equipped with the skills to draft customised SLAs, clearly understanding the benefits which accrue from use of SLAs as a tool in maximising the return from proactive contract management.

Course Content

Introduction

The Contract Management Process

Service delivery management

Roles and responsibilities

Contract administration

Continuous improvement

Variations and change control

Contract completion

Contract Management Documentation

Developing a contract management plan

Developing a communication plan

Drafting an assessment report

Performance and Operational Management

Key Performance Indicators

Project reporting

Using Service Level Agreements

Uses and suggested content

Advantages

Mechanisms for managing performance

Case Study

Question and Answer Session

FAQs

What background knowledge is necessary?

Relevant for staff experienced in awarding contracts.

What is the refund policy?

All cancellations must be received in writing or the full course fee is
payable. Where delegates cancel more than 5 days prior to the course 50% of the course fee is payable. Cancellations received within 5 days
will be liable for the full fee.

Substitutions may be made at any time prior to the event.

Do I need to take the courses in a specific order?

Ideally the Introduction and Understanding Course or relevant experience.